Frequently Asked Questions
Everything you need to know about our premium leather goods and services.
What materials are used in Moral Code products?
We exclusively use premium, handcrafted leathers sourced from world-class tanneries. Our commitment to quality ensures that every pair of shoes and accessory is built to last and ages beautifully over time.
How do I determine my correct shoe size?
Our footwear generally runs true to size. We provide a detailed sizing chart on each product page. If you are between sizes, we typically recommend sizing down for a snug, professional fit.
What is your shipping policy?
We offer free standard shipping on all domestic orders over $100. Orders are typically processed within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.
Can I return or exchange my purchase?
Yes, we offer a 30-day return and exchange window for all unworn items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How should I care for my leather shoes?
To maintain the integrity of the leather, we recommend using a cedar shoe tree and applying a high-quality leather conditioner every few months. Avoid direct exposure to water and heat.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to serve more international destinations in the near future.